Short answer: not always. Whether you need it depends entirely on what caused it, where the water went, what materials were affected, and how much moisture remains. This page helps you recognize the signs—and if you’re unsure, we’ll check it out for you and give you honest feedback.
Your leak is fixed and the water appears to have dried up. It’s common to wonder whether you actually need a restoration company now.
Water is notorious for following the path of least resistance. It often travels a lot farther than you’d expect. Once it gets under flooring and cabinets or behind walls and baseboards, that moisture becomes a lot harder to see, but can still remain.
We’ve come up with a 6-point check to see whether your unique situation warrants us to take a closer look. However, checking one box doesn’t automatically mean you need restoration work performed, but that you should at least have a professional check things out.
If any of these apply, or you’re unsure about the damage that’s occurred, we offer a complimentary assessment to check moisture levels and see what needs more attention. Calling us out doesn’t commit you to a job. If you don’t need our work, we’ll tell you just that!
One is enough. You don't need all six.
Water moves into nearby areas and hidden spaces. This can expand the affected area beyond what we can visibly see.
Floors can buckle, drywall can fall apart, and paint can peel. The longer water has to sit, the sooner materials become unsalvageable.
Materials that stay wet become a breeding ground for microbial growth.
This is general water-damage behavior, not a guarantee about your house. Every structure dries differently, which is why the assessment happens on site with professional equipment instead of over the phone.
Check to make sure no electrical hazards are present. Avoid any areas that have sewage, sagging ceilings or any wet electrical devices.
If it’s accessible and safe to do so, shut off the water supply to whatever is causing the damage or to the entire home if unsure.
Take pictures and videos of the affected areas. Try and capture the source of the water, and any damaged belongings before moving or cleaning things up.
Move accessible items to a separate, dry area. Move furniture off of wet carpets and away from wet walls.
Household vacuums are not built to remove water and aiming fans at sewage or microbial growth can make things worse in the long run.
You should avoid cutting into wet walls and flooring or even pulling any carpet. Everything should be assessed before removal.
Yes. That's the whole reason this page exists. We'd rather be the company you call next time than the one that sold you on services you didn't need.
Yes — complimentary, on site, no obligation. You get our read on whether the damage needs professional mitigation, and you decide from there.
The plumber stopped the water. What's left is everything the water got into — subfloor, wall cavity, insulation, cabinet bases. That part doesn't dry on its own.
It depends on the size of the loss, and it can be fairly expensive. A water job usually has two or three parts: the emergency mitigation (dry-out and tear-out), which often runs several thousand dollars on its own; the reconstruction that puts everything back together; and sometimes contents pack-out. Added together on an insurance claim, we typically see anywhere from about $10,000 up to $100,000 depending on the damage. The inspection that tells you what you're actually dealing with is free.
Call us early. Policies have time limits for reporting a loss, and claims get denied when too much time goes by with no steps taken to stop the damage. Our free inspection shows you what's actually wet and whether it's worth a claim. And if you do file, you choose the contractor. You're under no obligation to use the insurance company's preferred vendor.
Phones are answered 24/7, 365 days a year. Our goal is to be on site within 2 hours of your call anywhere in the Tulsa metro, and sometimes we're there in 30 minutes. Farther out it depends on distance, and we'll give you an honest arrival time when you call.
Tell us how to reach you and we'll call you back to talk through what happened, and whether you actually need restoration.
Water actively coming in? Don't wait on a form. Call now, phones are answered 24/7.
(918) 550-2555